Privacy policy

Aero62 Express is responsible for processing personal data collected through this website. For any question about your data, contact us at aero62.express@gmail.com.

For a quote request or booking, we may process:

• your contact details (name, telephone number and email address);
• information needed to organise the journey (addresses, date, time, airport, flight number, passengers, luggage and special requests);
• communications about your request or booking.

Please do not send us health data or other sensitive information unless it is strictly necessary for your pick-up and you have contacted us first.

• to answer your quote request and check availability;
• to prepare, confirm and provide your transport;
• to provide customer support and keep the service safe;
• to meet our legal, accounting and administrative obligations.

Depending on the case, this processing is based on steps taken before entering into a contract or performance of a contract, legal obligations, and Aero62 Express’ legitimate interest in organising and securing its activity.

Your data is accessible only to people who need it to handle your journey and to technical providers involved in hosting, messaging or managing the website, within the scope of their services. It is never sold or rented to third parties.

Data is kept for as long as needed to handle your request and, when a booking is confirmed, for the periods required by applicable rules, including accounting and tax rules.

You may request access to, correction or deletion of your data, restriction of processing, or object to certain processing. You may also request data portability where that right applies. Write to us at the address above; proof of identity may be requested where there is reasonable doubt.

If you believe your rights are not respected, you may lodge a complaint with the Belgian Data Protection Authority: autoriteprotectiondonnees.be.

The website uses strictly necessary storage to remember your consent choice. Without your consent, Google storage for analytics and advertising measurement remains disabled.

If you choose “Analytics only”, Google Analytics 4 may place cookies to measure viewed pages and interactions that help improve the journey. Google Ads measurement remains disabled.

If you choose “Analytics + ads measurement”, you also allow the storage and signals needed, where possible, to link a visit from a Google Ads advert with actions subsequently performed on the website. This measurement is used to assess campaign effectiveness. Ad personalisation and remarketing remain disabled in our configuration.

Tracked events include viewed pages, route selections, clicks on “Request a quote”, starting and progressing through the form, successful quote requests, and clicks to telephone or WhatsApp. With your current consent, Analytics also measures the first quote sent and the confirmed booking, using a technical request identifier, geographic category, rounded distance from the base, journey type and accepted total fare. Names, email addresses, telephone numbers and full addresses are not sent as Analytics parameters. If you also accept ads measurement, click identifiers and SHA-256 hashes of your email or international phone number may be sent to Google Ads through Data Manager to attribute these results. Hashing is pseudonymisation, not anonymisation. We do not send your name or full address for this purpose.

These measurements are based on your consent. You can refuse, limit consent to analytics, or also allow Google Ads measurement, then change your choice at any time through “Cookie settings” at the bottom of each page. When consent is withdrawn, accessible measurement cookies are deleted according to your choice and pending server transmissions for requests linked to this browser are stopped. An unsuccessful withdrawal is retried on your next visit. Attribution identifiers and the browser receipt used to withdraw consent are retained for at most 90 days. Contact us to withdraw consent for a request made on another browser. Withdrawal does not erase events already transmitted; you can contact us to exercise your data rights.

Google Ireland Limited provides the Google Analytics and Google Ads services used for this measurement. Detailed Analytics data is configured with a 14-month retention period. For more information, see Google’s privacy policy.